The art of Telemarketing: Telephone communication techniques for promotion. sales and customer support activities Format:Paperback With purchase of this edition

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1 edition (March 1 2019)

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Series: System Dynamics (Book 2019)

The art of Telemarketing: Telephone communication techniques for promotion. sales and customer support activities Format:Paperback With purchase of this editionThe techniques tricks and strategies needed to improve one's ability to relate with customers and turn the phone into a powerful sales tool. Objectives: To improve one's own safety and learn how to manage one's emotions. Being able to immediately attract the attention of the potential client by creating harmony and involvement. Develop an authentic dialectical skill aligning the tone of the voice to the words at all times. Develop empathetic active